Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Shorewood crews are already moving. We dispatch Shorewood units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Shorewood, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Shorewood roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Mold Remediation in Shorewood isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Shorewood, MN, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Shorewood, MN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a Shorewood property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Shorewood call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Shorewood started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Shorewood line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Shorewood crews scale the response to match the loss — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Shorewood property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Shorewood homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Shorewood businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Shorewood get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every Shorewood job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Shorewood, MN warehouse keeps drying equipment close, which typically puts a Shorewood tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Shorewood job done, and getting there again is on us, not you.
Tell our Shorewood dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
The closest available technician is routed to your Shorewood property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Shorewood job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Shorewood paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Shorewood dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Shorewood job, not an add-on option.
Our Shorewood on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Shorewood team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Shorewood tech confirms it's safe.
Commercial response is a regular part of our Shorewood work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Shorewood home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Shorewood service, not an upsell.
We stand behind every Shorewood job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Shorewood and the surrounding zip codes listed below, plus neighboring communities throughout Shorewood, MN.
Shorewood is our home base, and our reach extends across Shorewood, MN through a network of staged equipment and on-call technicians. If your address falls inside or near Shorewood, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Shorewood, Shorewood, MNCall now and speak with a real Shorewood dispatcher, not a national call center.
Call +1-844-234-5373